INSTRUCTIONS

1. Enter the website www.samsung-service.kz

2. Click “Create new request” button to open request form.

3. Fill in the request form. All fields, drop down lists, checkboxes and date selectors are mandatory.

→ Fill in personal and product information.
→ Select visit date and time. If time was reserved, you will see warning message.
→ Select one of the common problems or describe it by yourself.
→ Do not forget to read terms and to accept them.

4. Check out form and press “Send request” button.

5. If request form was submitted successfully, you will see success message.